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Journey with jaguars privacy policy

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Last updated: 01 January 2024

This Privacy Policy explains how Journey with Jaguars PTE. LTD. ("we," "our," or "us") collects, uses, and protects your personal information when you use our website or services. By using our website or booking with us, you agree to the practices described here.

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1. Who We Are

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Journey with Jaguars PTE. LTD.
10 Anson Road, #33-10C International Plaza, Singapore 079903
UEN: 202409057K
Email: admin@journeywithjaguars.com

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2. What Information We Collect

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Personal Data

Name, email address, phone number
Passport details (for bookings)
Special requests, dietary or medical information

Technical & Usage Data

IP address, browser type, operating system
Website activity (pages visited, time spent)
Device identifiers and referral sources

Cookies & Tracking
We use cookies, web beacons, and similar technologies for:

Session management
Booking functionality
Analytics (e.g., Google Analytics, with IP anonymization where required)
Remembering user preferences

You can control cookies through your browser settings. Some cookies are essential for the site to work properly.

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3. How We Use Your Data

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We use your personal data to:

Process bookings and deliver safari services
Respond to inquiries and support requests
Improve our website and services
Send updates, promotions, and news (only with your consent; you may opt out anytime)
Conduct internal analytics and service enhancements
Comply with legal or regulatory obligations

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4. How We Share Your Data

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We never sell your personal data. We may share it only in these cases:

With trusted service providers (e.g., local guides, lodges, payment processors) under confidentiality agreements
With authorities if required by law
As part of a business transfer, such as a merger or sale
With your explicit consent, for promotional or operational purposes

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5. Data Retention

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We retain personal data only as long as necessary to:

Fulfill bookings and provide services
Meet legal, accounting, or tax obligations
Conduct analytics (retained for shorter periods, anonymized where possible)

We securely delete or anonymize data when it is no longer needed.

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6. Data Transfers

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Your information may be stored or processed outside your home country, including in Singapore or Brazil, where data protection laws may differ. We implement appropriate safeguards to protect your information in these cases.

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7. Security

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We use appropriate technical and organizational measures to protect your personal data. However, no method of transmission or storage is completely secure.

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8. Children's Privacy

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Our services are not directed at children under 13. We do not knowingly collect data from minors. If you believe we have, please contact us and we will delete it promptly.

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9. Your Rights

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Depending on your location (e.g., EU/UK), you may have the right to:

Access or correct your personal data
Request deletion of your data
Object to or restrict processing
Withdraw consent
Lodge a complaint with a data protection authority

To exercise these rights, contact us at admin@journeywithjaguars.com.

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10. Links to Other Websites

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Our website may include links to third-party websites. We are not responsible for their content, privacy practices, or policies.

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11. Changes to This Policy

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We may update this Privacy Policy from time to time. When we do, we will:

Post the updated version on this page
Update the “Last updated” date above
Notify you by email if the changes are significant

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12. Contact Us

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For any questions or concerns about your data, please email us at:
admin@journeywithjaguars.com

This Privacy Policy is governed by the laws of Singapore.

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